Decode Casino Review

Easy to sign up. Good graphics of the great variety of games. A pity my country excluded from the free $10. Good first deposit bonus though.

The signup bonus worked well. I did not win. the casino offers few games providers.

I just joined and had no problem claiming the $10 a chip which has a pretty high max cash out $200. That's much much higher than the standard $50 or $100 that you see on almost every site nowadays. Plus 30x rollover is very fair for a no deposit welcome free chip. Site runs smooth and customer service was very friendly!

The no deposit bonus doesn't work for me because of the country. The casino has a very small selection of slot games and a very small selection of payment methods. On the main page, I noticed that there is no information about the license of this casino, and there is no information about the license on the chipy.com page either, which means that this casino operates without a license. All in all, I'm not really impressed with this casino.

It works thank you for the bonus and actually keeping your promises. I find many offering free spins or something but once you register and all the story, you get a love note saying sorry this or that isn't allowed. So thanks guys I appreciate it.

I opened an account at Decode Casino on 4/12/2024. Upon successfully creating my account I redeemed the welcome bonus. I then completed the playthrough required and continued to play until I'd earned approximately $235. I contacted customer service to inquire about the necessary steps to cashout, what the max cashout was for the bonus, how long it would take, and if I qualified. I was told to complete my KYC and that the max allowable withdrawal for the bonus was $180 and I qualified for it. I immediately provided the required documents to KYC, which were approved on Friday, 4/19, after being delayed upon receiving an email stating the picture of my proof of address was cropped and had partially cropped part of the document (which was not true). As soon as I recieved the email confirming my verification documents I again spoke with a live agent to confirm everything was in order to request my withdrawal. I was told that the max cashout was actually $200,and that I should request that amount, instead of the full amount remaining of my winnings, and that upon confirmation their team would remove any leftover winnings, if any were left. I completed my withdrawal request for $200 via my Bitcoin account immediately, leaving a balance of about $15 in winnings in my account. I was told the cashout process takes 24-48 business hours. I woke up and checked my emails just now (Mon 4/22 morning), to find one from Decode's financial services stating;

"Dear Christopher,

Thank you for your patience regarding your payout of $200.00 via Bitcoin.

While reviewing your account we've noticed that the following rule was broken:

Customers cannot redeem multiple free bonuses/free spins offers consecutively: When a customer uses two or more free bonuses without making a real money deposit in between, management reserves the right to void any bonuses, winnings or winnings from comp points.

We have denied your withdrawal, voided your winnings and your bonus. 

Kindly have a look at the casino Terms and Conditions to avoid breaking any of our rules in the future which may result in your winnings being voided.

Should you require any further information or assistance, please feel free to contact us.

Yours sincerely,

June 

Decode Financial Services"

This is completely false and could not even be possible considering the winnings were earned using the welcome bonus. That was the first and only bonus I've recieved from this casino, so their accusation and reason for refusing my cashout is completely false and unjustified. I sent them an email requesting documentation of this accusation and explaining that this could not be true as I'd earned the rewards via their welcome bonus and I'm currently awaiting their responce. This is a new casino, and I'm fairly certain it is a scam casino. I will continue to update this as more information is aquired. 

Respectfully, Chris M.

*I am a paying customer of around 200 online casinos, who often audits and reports on the behaviors of these casinos to many different outlets such as this one. I strive to be as accurate and honest with all of my reviews, whether positive or negative. 

very varied and entertaining, I had a great time playing in this casino

Quick and hassle-free customer registration. Unfortunately, the bonus is only for certain countries, which always disappoints me a little. Otherwise, I would definitely rate it better.

Very nice graphics , easy to navigate throught the site and the support is really nice , the bonus work perfectly what  can i say more , grab  your bonus and go ahead and spin

I'm a big fan of casino bonuses and really appreciate bonus offers. All types of bonuses are present here on deposit plus free spins.