Casino Fairness

Withdrawal Credibility

Promotions and Bonuses

Games Variety and Graphics

Support Professionality

Slots Empire Casino Review

3.3 Very Good (672)

United States accepted

Visit Casino

Player Reviews
Bonus Offers
Casino Details

Player Reviews + Write a review

3.3

Average

672 votes

Fairness 3.2

Bonuses 3.3

Games 3.4

Casino Fairness

Average
3.2
Withdrawal Credibility

Average
3.2
Promotions and Bonuses

Average
3.3
Games Variety and Graphics

Average
3.4
Support Professionality

Average
3.3

All Reviews 139 Reviews

Most Helpful

Most Helpful Newest

Moske Level 3 Bosnia and Herzegovina

Feb 16, 2019

Good bonuses for new players...very good ... Recomended

Helpful (8)

Boy George Australia

Jun 07, 2019

WARNING WANING do not sign up and play at this casino. If you want to give your money away you are better of donating it to a fund for people in need and help someone have a chance at life. Because this casino is the biggest rip of of all time they take your money and you have no chance of winning anything what so ever believe me when I tell you. Also they are the rudest people you will ever deal with.

Helpful (7)

Pksummerfield Level 3 United States

Aug 22, 2020

Wish I would have read your review before I spend my hard-earned $180 this is ridiculous

Helpful (2)

SlotsEmpireCasino Official Casino Account

Apr 13

Hi,

Thank you for your feedback. I've been in touch with a casino representative regarding the matter and was informed about you've played with deposited funds and currently have a bonus on the playable balance. Let me please assure you that our games are powered by the reputable RTG software, based on the modern RNG (Random Number Generator) technology. You never know when the random jackpot is going to be hit.

Kind Regards,
Emily

Helpful (1)

SlotsEmpireCasino Official Casino Account

Apr 13

Hi,

Thank you for your feedback. I would kindly ask you to provide us with more details regarding the matter, so we could make it clear. Unfortunately, I was not able to locate your account by details available, so would appreciate it if you could provide the login you registered with.

Kind Regards,
Emily

Helpful (1)

Mjfava Level 3 United States

Feb 13, 2020 2.2 Poor

I won $2300 on January 9th , 2020 and it’s currently February 13th 2020 and I have only been paid $300. What is worse they sent an email stating they had paid out only $500 and not the full amount and stated this was based on my credit score? Even worse , I didn’t even get the $500 they stated, I actually only received $300 (see below) that was sent to my bitcoin account. Finally they responded after I contacted them multiple times, and stated, they would look into it, yet nothing happened and $200 was never credited to my account . This is unacceptable and I have never experienced any legitimate casino that operates in such an unprofessional manner. They have consistently used absurd delay tactics over and over again. For example, see below, now they want me to use the same bitcoin address I used in the past, which is ridiculous, you can’t use the same bitcoin address multiple times.

On Thursday, February 13, 2020, 3:58 AM, Slots Empire Casino Billing

Dear Matthew,

We'd like to inform you that your payout request couldn't have been completed due to the payout details mismatch. Please note that upon validation you have provided us with the following BTC wallet address:

We'd kindly ask you to use the static BTC wallet, not the dynamic one in order to eliminate any further delays. Or kindly clarify the matter and re-request your payout.

However, upon payout

Sincerely,

Taylor Ellis

Billing Department

Slots Empire

On Monday, February 3, 2020, 3:50 AM, Slots Empire Casino - Billing

Hi Matthew,

It’s our pleasure to announce on the approval of your request.

Please check more details in regards to your payout below:

Payout amount - $500

Sent to BTC provided

Please take into consideration that the assortment of promotions available, maximum payout amount and payment approval times are determined by the Customer Level that depends on the range of crucial factors:

Credit scores

Deposit type and frequency

Customer’s reputation with Slots Empire Casino, as well as with other casinos

Duration and outcome of gaming sessions

Wager frequency

Adopted payout methods

The frequency of reversing payouts

Membership duration

Thank you for choosing us.

Helpful (5)

SlotsEmpireCasino Official Casino Account

Apr 22

Hi,

Thank you for your feedback. I've been in touch with the casino representative and was informed that all of your winnings have been successfully paid. In case there are any questions left I would advise to contact our Billing representatives, so they could assist you regarding the matter.

Kind Regards,
Emily

Helpful (2)

typical Level 6 United States

Mar 19 1.0 Terrible

There is nothing good to be said about this casino or any casino related to El Royale, who are quite possibly the actual worst online casino, but this casino also took an extra $30 from my bank account and never returned it the one time I remember trying it a year ago. DO NOT PLAY HERE EVER, or El Royale, or any casino affiliated with them. You will be happier.

Helpful (3)

SlotsEmpireCasino Official Casino Account

Apr 22

Hi,

Thank you for your feedback. Unfortunately, I wasn't able to locate your gaming account with us by details available. I would advise to contact our Customer Care Team in chat / over the phone / over the email, so they could assist you with any questions you might have.

Kind Regards,
Emily

Helpful (1)

aca293 Level 25 Portugal

Sep 23, 2020 2.8 Average

This is one of the few RTG casinos where i did not have a registration, so today did it. Simply and no errors registration form. After this, redeemed the code LUCKY30, for $30 to be played in Keno, Board Games and Slots!

The lay out of the casino, is more of the same in RTG casinos and they did not offer live games. Lets try it!

Helpful (3)

SlotsEmpireCasino Official Casino Account

Apr 22

Hi,

Thank you for your feedback. Please be informed that Live Dealer games are available with deposited funds only. Should you like to continue playing with us please contact our Customer Care team in chat / over the phone / over the email, so they will check for the bonus with the highest percentage for you.

Kind Regards,
Emily

Helpful (2)

sylvag Level 5 New Zealand

Feb 14, 2019 2.4 Poor

got bonus////only just as in cashier no option to enter code so had a very early mornib call from casino and polite enough the customer service representative administered it to me accordingly . did no like the software , games etc sadly

Helpful (3)

SlotsEmpireCasino Official Casino Account

Apr 07

Hi,

Thank you for your feedback. Please be informed that the bonus code can be entered through the cashier tab from your side as well as our Customer Care team could assist you regarding the matter in chat / over the phone / over the email 24/7. We'd be happy to assist you in case you would like to start playing with us.

Kind Regards,
Emily

Helpful

xxthor69xx Level 6 Canada

Oct 13 2.4 Poor

wasn't too impressed with this one sorry guys

Helpful (1)

Karolerek Germany

Sep 09, 2020 5.0 Excellent

i like this casino for many bonus offers . Fast pay out

Helpful (1)

Linus Level 12 Austria

Jan 27, 2020 3.0 Average

Ich bekam 25 Dollar Freechip für meine Registrierung und testete damit ein paar Spiele. Leider sagen mir die RTG Slots so gar nicht zu. Die Promotionen sind allgemein sehr gut, wenn die Umsatzbedingungen doch nur etwas niedriger wären. Die Auswahl an Slots ist wie in fast allen RTG Casinos äußerst dürftig. Vielleicht könnte man ja wenigstens ein oder zwei zusätzliche Provider hinzufügen?

Helpful (1)

SlotsEmpireCasino Official Casino Account

Apr 22

Hi,

Thank you for trying out our Casino. We have only one gaming provider which is RTG. Anyway, we'd be happy to assist you in case you would like to start playing with us and our Customer Care team could check for the bonus with the highest percentage for you.

Kind Regards,
Emily

Helpful

TACAAA Level 13 New Zealand

Dec 17, 2019 2.2 Poor

When I first registered with Empire Casino they were good like alot of other Casino Site's where they offer free spins weekly, bonus's, low deposit bonus, however it only they stopped a short time after registering unlike most other Casino Site's they are more regular wheather you make deposits or not, personally if they were to be regular I think they would keep there customers at a higher percentage, thats just my opinion.

Helpful (1)

SlotsEmpireCasino Official Casino Account

Apr 22

Hi,

Thank you for your feedback. Unfortunately, I wasn't able to locate your gaming account with us by details available, so I'll gladly look into the matter if you send me the username account was registered with

Kind Regards,
Emily

Helpful (1)

Show 20 more