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Ruby Slots Casino Review

3.4 Very Good (2672) United States United States accepted
exclusive image $140 No Deposit Bonus 250% First Deposit Bonus
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Player Reviews + Write a review
3.4
Average
2672 votes
Fairness 3.1
Bonuses 4
Games 3.4
  • Casino Fairness
    Average
    3.1
  • Withdrawal Credibility
    Average
    3.1
  • Promotions and Bonuses
    Very Good
    4
  • Games Variety and Graphics
    Average
    3.4
  • Support Professionality
    Average
    3.3
All Reviews 172 Reviews
Most Helpful
Most Helpful Newest
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Laureng81 Level 6 Australia

1.6 Poor
Made a deposit back in April/May and still waiting on my withdraw to be paid out, no one from email would help and on line live chat were completely rude and unprofessional. No one there would advise if I had anything else to complete ( paperwork ) then finally end of May I was told everything was sent through then through a week in June back and forth emails with the most rediculous questions just to delay my payout $2500. I am still waiting for funds to be received and have copies of live chat and email where I have been completely messed around, and since my win ( they put my withdraw back into the site 3 times without ting me and now have stopped my account from using any fee bonuses as apparently fly I don’t need them as I am capable of wining and prolonging a win. Well hopefully I have my money soon and their loss as I deposit often on other sites ( none affiliated with them ) 
Reply Helpful (13)
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    aca293 Level 26 Portugal

    Thank you for the testimony, Laureng81! As i already wrote several times, this casino and their sisters, for me are the "nightmare" casino gang!! As experienced for myself similar behavior, i simply choose not to deposit at them. There are several others RTG casinos that honor their commitments with the players!

    Reply Helpful (6)
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TA2JUNKIE Level 4 Canada

4.0 Very Good

i found this online casino to actually, pay out on your bonus withdrawl and not find any excuse not to. i would recomend this casino to new players for sure..

Reply Helpful (8)
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    Dino817 Level 4 United States

    What casino is it that's your mentioning? & Do they accept US players from the state of Texas?

    Reply Helpful (4)
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Jreed15 Level 4 United States

This Casino is OK. I have never withdrew from here though so I can't offer a review on that. But the do offer I think somewhere I found 100 no deposit bonus for new players. I like it cause I do like RTG casinos. Their games are better than the other software. I do win here though. I just always spend it back haha.. Me and the withdraw button do not get along. I remember playing keno and first or second spin on it I won 8 out if 9 and won 1600 bucks on I think It is a dollar.. Which is amazing. I would recommend this casino. And the customer service chat answers pretty quick
Reply Helpful (7)
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    aca293 Level 26 Portugal

    8 out o 9, it is a great prize, Jreed15! You said you never withdrew from the casino, so the prize you mention (the 1,600), what happen to it? The problem with this casino (and its sisters by the way), is the honesty in the withdraws of no deposit bonus. Always big problems and that when they allowed the withdraw! 

    Reply Helpful (1)
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    rodnun Level 20 Portugal

    Cool review, jreed and thx 4 your opinion on the recommendation! That goes along with my opinion 2, nice 2 play slots, (pretty cool variety of them). Nevertheless, its pretty important that the players can withdraw some of the profits they made, so, like aca wrote, i would like 2 know more about the prize u won in the keno! U spend it all or try 2 withdraw some of it?

    Reply Helpful (1)
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smithangcasino Level 4 Malaysia

5.0 Excellent

Fast and good response from the CS. redeemed the coupon code TBFCL140 in just a minutes... so what are u guys waiting for? js come and join this casino and try out ur luck with huge no deposit bonus and win big. 

Reply
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Daximis Level 4 Australia

3.0 Average

This casino Stuck in my mind a very long time ago. It seems to have lost its flare now. I didn't find it very appealing.   Not very charitable but was always good when it came to winnings and paying out from memory

Reply
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    ccas304 Level 9 United States

    so many similar casinos. there all same games just different names.

    Reply Helpful (2)
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    Arry04 Level 7 Indonesia

    Memang semua game casino sama cuman nama nya berbeda

    Reply
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Lenahbmb19 Level 3 Australia

4.4 Very Good

Great casino and awesome bonuses I'd recommend this one to everyone 

Reply Helpful (3)
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Kalani01 Level 6 New Zealand

thank you

I have claimed the bonus 

Reply
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mrsjjmath Level 4 United States

First of all this casino offers a great welcome bonus which allows you to try it out before making a deposit.  It offers a great variety of games and they are actually pretty good.  The payout seems fair.  I have not done a withdraw yet, so I am not sure how that will go but otherwise I have had a good experience with this casino.

Reply
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XpertBET Level 6 Spain

2.0 Poor

from RubySlots live chat :


Tom: Your documents were received and approved , correct
Tom: Please allow 10-15 business days for approval
Tom: Is there anything else I may help you with?
My account: i also have a withdraw pending
My account: takes up to 10-15 business days to get the money ?
Tom: For approval only
Tom: It's up to 5 weeks for payment to be sent our
Tom: out

Reply Helpful (3)
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    aca293 Level 26 Portugal

    Thank you for this enlightening change of words with this casino live help! 10-15 days just to verify documents, it is something!!!

    Reply Helpful (2)
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    rodnun Level 20 Portugal

    And after all the time the casino took 4 all the  approvals they paid the amount or what? I would like 2 know the end of the story!

    Reply Helpful
Previous reviews by XpertBET
  • 2.0 Apr 17, 2015
    Show

    I send the documents for account verification...and the told me that it takes up to 10-15 bussines days to aprove and up to 5 weeks to get the payment !! OMFG !!! Very very poor ....!
    Reply Helpful (0)
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aca293 Level 26 Portugal

2.8 Average

At this moment, this casino is not available from Portuguese IPs. Always get the mesage:

Hmmm… não é possível aceder a esta página. Parece que a página Web em ...rubyslots.com/?affid=6935,t=RS89ed957e7f0d186acdf56c73cc57bf4d,ycid=13,yaid=8214,ybid=3345215 pode estar com problemas ou pode ter sido movida permanentemente para um novo endereço Web.
ERR_SSL_UNRECOGNIZED_NAME_ALERT

Reply Helpful (2)
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    rodnun Level 20 Portugal

    Right aca! Also got the same message and isnt in this 1 only! There r a lot of RTG casinos that r announced as authorized and they arent!

    Reply Helpful
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Bonus Offers

Welcome Package
Bonus Min Dep Wagering Games Availability Code
$140
FREE
30xB
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RUBY250
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RUBY100
Match Bonuses
Bonus Min Dep Wagering Games Availability Code
100%
$30
30x(D+B)
All
Unlimited
RUBYRAIN
160%
$30
30x(D+B)
Slots,Keno,Scratch Cards,Bingo,Video Poker & Blackjack
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GEMSTONE
200%
$30
0
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Unlimited
RUBYGLASS
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exclusive image $25 No Deposit Bonus
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All Ruby Slots Casino Bonus Codes (1637)

Casino Details

Established
Jan 01, 2012
Software
RTG
Languages
English
Currencies
USD
Banking
Method Deposit Withdrawal
American Express Logo available not available American Express
Bitcoin Logo available available Bitcoin
Cheque Logo not available available Cheque
MasterCard Logo available not available MasterCard
Neteller Logo available available Neteller
Players Rewards Card Logo available available Players Rewards Card
Visa Logo available not available Visa
Visa Electron Logo available not available Visa Electron
Wire Transfer Logo not available available Wire Transfer
Minimum deposit
$30
Minimum withdrawal
$100
Withdrawal limits
$2500 per week
Withdrawal pending time
Ewallets - 7-8 business days
Bitcoin Wallet - 7-8 business days
Wire Transfer - 9-10 business days
Cheques - 22-25 business days
Casino Versions
Download, Flash, Instant Play, Mobile, Mobile Web
Operating System
Android, iOS, Linux, Mac, Windows, Windows Phone
Support
Live Chat
Yes
Email
[email protected]
[email protected]
Phone number
General: +1 877-767-6929
Fax number
None

Additional info
Restricted Countries
India, Philippines, Israel, Ukraine, Islamic Republic of Iran, Syrian Arab Republic, Czech Republic, Iraq, United Republic of Tanzania, Romania, Lebanon, Georgia, Afghanistan, Brazil, Palestinian Territory, Oman, Bulgaria, Republic of Moldova, Angola, Jersey, Bosnia and Herzegovina, Jordan, Kyrgyzstan, Libya, Armenia, Yemen, Belarus, Gibraltar, Guadeloupe, French Guiana, Dominican Republic, Kuwait, Indonesia, Nepal, Papua New Guinea, Pakistan, Costa Rica, Bangladesh, Cambodia, Fiji, Mongolia, Albania, The Democratic Republic of the Congo, Belize, Democratic People's Republic of Korea, Colombia, Venezuela, Ecuador, Isle of Man, Tajikistan, Bahrain, Nigeria, Zimbabwe, Liberia, Kenya, Ghana, Zambia, Cote D'Ivoire, Sudan, Uganda, Cameroon, Malawi, Gabon, Mali, Benin, Chad, Botswana, Cape Verde, Rwanda, Congo, Mozambique, Gambia, Lesotho, Morocco, Algeria, Guinea, Swaziland, Burkina Faso, Sierra Leone, Somalia, Niger, Central African Republic, Togo, Burundi, Equatorial Guinea, South Sudan, Senegal, Mauritania, Djibouti, Comoros, Jamaica, Guatemala, Grenada, Tuvalu, French Polynesia, Eritrea, El Salvador, Honduras, Sri Lanka, French Southern Territories, Brunei Darussalam, Turkmenistan, Cocos (Keeling) Islands, Nauru, Guinea-Bissau, Bhutan, Dominica, Sao Tome and Principe, Timor-Leste, Myanmar, Haiti, Nicaragua, Guyana, Lao People's Democratic Republic, Samoa, Cuba, Ethiopia
Jurisdiction (license)
Costa Rica
Certified by
Gamblers Anonymous
Affiliate Program
Gambling Wages

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