You've already reviewed Royal Planet Casino.
! If you choose to post a new review the old one will be archived.
Previous review
Rate and Review Royal Planet Casino
Rate
Tap to rate
i Casino Fairness
i Withdrawal Credibility
i Promotions and Bonuses
i Games Variety and Graphics
i Support Professionality
Log in or Join to add a review
Thank you!

Your review was successfully posted.

Royal Planet Casino Review

2.9 United States United States accepted
exclusive image $211 Free Spins exclusive image 800% First Deposit Bonus
Follow
Player Reviews + Write a review
2.9
Average
513 votes
Fairness 2.7
Bonuses 2.9
Games 3
  • Casino Fairness
    Average
    2.7
  • Withdrawal Credibility
    Average
    2.8
  • Promotions and Bonuses
    Average
    2.9
  • Games Variety and Graphics
    Average
    3
  • Support Professionality
    Average
    3
All Reviews 67 Reviews
Most Helpful
Most Helpful Newest

sacpoubelle Level 4 France

2.2 Poor
The bonus without deposit is well displayed on the host screen but it does not exist in the dedicated page. Mistrust...
Reply Helpful (3)

    kevinray021 Level 10 South Africa

    It is there. I just redeemed it. look harder. 

    Free 25 Chip

    Get R250 FREE

    This bonus may be claimed only once per household/computer/person. For account verification and fraud prevention purposes, all players may be required to make a deposit before they can withdraw.

    Details "Active"    <-------- see

    Reply Helpful

stacycrooks Level 1 United States

1.4 Terrible
I logged on to Royal Planet again last night asking about my withdrawal that I requested on 2/17/20. I was now told that they had not received my documents after previously telling me by email that they had received them and that they had been forwarded. I just sent them a very nasty email, along with copies of all emails, screenshots, etc. proving that they lie! DO NOT PLAY ON THEIR SITE, OR ANY SITE THEY ARE AFFILIATED WITH: Here is my email to them I sent this morning: Hello, I am going to break this down for you so that there is no misunderstanding and I have attached screenshots and/or emails to confirm same. 1. February 17, 2020 I requested a withdrawal of $500.00. (See Attached Printout) 2. February 17, 2020 I received an email from Royal Planet stating that "my cashout for $500.00 is under process. (See Attached email) 3. February 18, 2020 I received an email from Royal Planet Faxbacks requesting documentation (See Attached Email). 4. February 20, 2020 I sent Royal Planet a detailed email and attached each and every document you requested (See attached email.) 5. On February 21, 2020 I received an email from Royal Planet stating that I needed to send my documents in (See Attached Email) 6. On February 21, 2020 I responded stating that I had already sent in all of my documents by email on February 20, 2020 and attached another copy of the email, and documents, to prove same. (See attached email) 7. On February 22, 2020 I received an email from Royal Planet that you "had forwarded my documents to your security team for verification" (See attached email) Guess you got them after all! 8. On March 3, 2020 I went to your website and through Chat was advised by Alex and my documents were not shown. (See screenshot attached). Also, in looking at Line 24 of your Terms it states: We reserve the right to reasonably withhold any pay out or winning amount until the identity of the winning person is verified to our satisfaction in order to ensure that payment of the winning amount is being made to the correct person. For this purpose, we further reserve the right, at our sole discretion, to demand that you will provide us with a notarized ID or any equivalent certified ID. If for a continuous period of 40 days from our request for this verification documentation, we have still not received the same from you then the funds remaining in your account will be removed and your account closed. So, I think I have figured out what you guys do....you delay payment of winnings and drag it out for long periods of time just hoping that the 40 days will come up and then you can say "we did not receive your documentation therefore we reserve the right to remove the funds and close your account." Or, you hope we will "reverse our withdrawal" since we cannot make any further deposits on your site while there is a "pending withdrawal." So, please let it be known that you received my documents by your own admission in the email dated February 22, 2020. If we want to play on your site, you expect us to make a deposit and for that deposit to go through. If we want to collect our winnings from your site, it takes an act of God. Be advised that if this matter is not resolved, I will make sure that each and every online casino forum online is advised of what happened and will post anything and everything I can to make sure that no one wants to play on any of your sites because you try to screw people out of their winnings. Since I now see that your site is "Blacklisted" on most of the online forums, hopefully we can get your group shut down. I have had it with you guys trying to screw people hiding in your little country far away where you think no one can touch you. Well, we will see about that. Oh, and don't forget to open and print out my attachment so that you can't say you did not receive it as well. I am also going to email this to Royal Planet about 10 times just so you guys cannot say you did not receive my email. Plus, I get "read receipts" I am also posting this email on every online forum that will allow me. Stacy M. Crooks - User Name stacy1264 ** JUST FOR THE RECORDS, I DID SEND THE ABOVE EMAIL TO THEM 12 TIMES IN A ROW THIS MORNING SO THEY CANNOT SAY THEY DID NOT RECEIVE IT!** Bastards!
Reply Helpful (2)

    theCooler Level 8 United States

    Thank you very much for the informative warning.  I am glad I checked the reviews before trying this place out.

    Reply Helpful (1)

DENNIS EGATZ

THIS  CASINO  IS  A  SCAM   THEY  ARE  AFFLIATED   WITH  CRAZY LUCK  CASINO  AND  DONT   PAY  

Reply Helpful (2)

chimera02 Level 7 Norway

3.3 Average

didnt like this casino, seems like a mess, the free 110 has some sort of weird stages you have to go through and it doesnt really seem like a legit coldcash bonus. you know somethings spooky when the cashier doesnt spam you with offers.

the layout is also messy and simple, think i will pass on this one.

this casino also had a spamdeal in the registration, that they can promo you atleast once a week

Reply Helpful (2)

Wisdomchic79 Level 7 New Zealand

3.6 Very Good

Great bonus with this site but not as many games as some. Offers free sign up bonus and play thru is available 

Reply Helpful (1)

Danjs12 Level 1 United Kingdom

Hi just wondering if anyone has ever managed to withdraw any money on this site? I won 1000gbp and have requested a withdrawal of 500 as that is the limit..just waiting now but don’t want to get my hopes up after I’ve read the comments. Should I be worried?
Reply Helpful (1)

    Dan smith United Kingdom

    Still no money. Don’t waste your time!!!!
    Reply Helpful (3)

kevinray021 Level 10 South Africa

4.2 Very Good

R250 FREE CHIP

200x bonus playthrough (R50000)

Unless otherwise stated, 1 credit wagered in a game counts as 1 credit toward playthrough requirements. 


Thanks Royal Planet 

Reply Helpful

kgerber Level 11 South Africa

5.0 Excellent

Free play people...can't really catch this but will try some day

Reply Helpful

Champitus Level 8 Denmark

2.4 Poor

A boring generic casino havent try to withdraw any winnings so cant say if it gonna be easy or not

Reply Helpful

rebeccaboo Level 3 New Zealand

4.4 Very Good

Fun!! Pretty good games, good to waste time lol. Good payouts as well 

Reply Helpful
Show 20 more
Bonus Offers
Welcome Package
Bonus Min Dep Wagering Games Availability Code
$211
FREE
0.2xB
Slots
exclusive image Exclusive Upon sign up
No code required
800%
$25
35x(D+B)
Slots
exclusive image Exclusive 1st Deposit
No code required
750%
$25
35x(D+B)
Slots
2nd Deposit
No code required
850%
$25
40x(D+B)
Slots
1st BTC Deposit
No code required
Match Bonuses
Bonus Min Dep Wagering Games Availability Code
650%
$50
32x(D+B)
Slots
Daily for BTC deposits
No code required
Casino Details
Established
Jul 02, 2016
Software
Rival
Languages
English
Currencies
USD, EUR, GBP, BTC
Banking
Method Deposit Withdrawal
Bitcoin Logo
MasterCard Logo
Neosurf Logo
Visa Logo
Western Union Logo
Wire Transfer Logo
Minimum deposit
$20
Minimum withdrawal
$25
Withdrawal limits
$5000 per week
$12000 per month
Withdrawal pending time
Ewallets - Up to 24 hours
Wire Transfer - 11-12 business days
Credit cards - 11-12 business days
Bitcoin Wallet - Up to 24 hours
Casino Versions
Instant Play, Download, Mobile, Flash, Mobile Web
Operating System
Windows, Android, Linux, Mac, iOS, Windows Phone
Support
Live Chat
Yes
Email
[email protected]
Phone number
None
Fax number
None

Additional info
Restricted Countries
Australia, India, Philippines, Spain, Israel, Kazakhstan, Saudi Arabia, Islamic Republic of Iran, Canada, Syrian Arab Republic, Iraq, Romania, Lebanon, Afghanistan, Azerbaijan, Poland, Estonia, Puerto Rico, Kyrgyzstan, Guam, Virgin Islands US, Kuwait, Singapore, Indonesia, Pakistan, Bangladesh, Qatar, Uzbekistan, Tajikistan, Bahrain, Turkmenistan, Bhutan
Jurisdiction (license)
Curacao
Certified by
None
Affiliate Program
Royal Planet Affiliates

Casino Lists Recommended for You