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Platinum Reels Casino Review

3.2 Very Good (1479) United States United States accepted
exclusive image 50 Free Spins exclusive image 250% First Deposit Bonus
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Player Reviews + Write a review
3.2
Average
1479 votes
Fairness 3.2
Bonuses 3.1
Games 3.4
  • Casino Fairness
    Average
    3.2
  • Withdrawal Credibility
    Average
    3.1
  • Promotions and Bonuses
    Average
    3.1
  • Games Variety and Graphics
    Average
    3.4
  • Support Professionality
    Average
    3.3
All Reviews 239 Reviews
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lsimpkinson Level 6 United States

I'm so glad you guys put up this warning.  I tried to sign up with this casino before I read the reviews and it wouldn't take my information.  Im glad now that it didn't.  Before I sign up with any new casinos I'm checking tbfcl reviews.  
Reply Helpful (14)
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sassylady Level 5 United States

Played a freebie chip here,average games,seems pretty cool.I would second guess about depositing.I don't know much about this casino other than it's owners,and they are known for NOT paying out..... I wouldn't deposit as I write This I say no lol.

Reply Helpful (6)
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aca293 Level 25 Portugal

2.8 Average

When i first registered at Platinum Rells in 2016, the casino was not like this and the software was another one!

Now, it is RTG. Quite good to play the slots, but poor in other games, especially in the table games. Only one baccarat, one european roulette and one American roulette and all are virtual. No live games.

As for the deposits, quite restrictive. Only credit card, QBDirect and BitCoin. No e-wallets or PaySafe.

Reply Helpful (5)
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    porreiro Level 10 Portugal

    I see by the oldest reviews that RTG wasn't the initial software of the casino, my question is, it is better now?

    Reply Helpful (3)
Previous reviews by aca293
  • Not rated
    Show

    Today, redeem a coupon, published here at the 'Casino Bonus Blog', for 22 free spins in the slot Rising Sun.


    After the 22 free spins get this conditions:


    You currently have an active Free Game (Free Game Bonus won on 7/7/2016 7:57:17 AM).

    The amount of the bonus was €3.01. Any winnings from this bonus will be redeemed to your cash balance once playthrough is met. Terms and conditions may apply to any withdrawal you request after completing this bonus.

    You have achieved €0.00 of €120.40 playthrough required.


    Lets work for the cashout!

    Reply Helpful (6)
  • Not rated
    Show

    Today, redeem a coupon with 25 free spins in the slot 'Football Fever' at this casino!

    The conditions of this bonus are:


    'Active Bonus

    You currently have an active Free Game (Free Game Bonus won on 6/9/2016 9:55:51 AM).

    The amount of the bonus was €1.20. Any winnings from this bonus will be redeemed to your cash balance once playthrough is met. Terms and conditions may apply to any withdrawal you request after completing this bonus.

    You have achieved €0.00 of €48.00 playthrough required.'


    Lets work for the cashout!

    Reply Helpful (4)
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Upstates Level 4 United States

1.0 Terrible

Platinum reels casino is a SCAM. Beware. I deposited hundreds in Bitcoin, met all wagering requirements, sent my driver license, social security, credit card front and back, screenshots of my Bitcoin wallet. All documents were approved. They denied my 1500.00 withdrawal and blocked my account from accessing the site. They steal your money and use “fraud” as an excuse to keep it, even if no actual fraud took place. YOUVE BEEN WARNED!!!

Reply Helpful (5)
    body

    PlatinumReelsCasino Official Casino Account

    Hi Upstates,


    Thank you for taking the time to work with us in order to resolve this matter.

    Kindly note that unfortunately, due to negative activity that has been identified, you will not be able to hold an account at the casino.

    However, as you have been advised, Platinum Reels Casino has made the decision to refund your deposits which are already on their way to you (if not already received) and are glad that we are able to part ways amicably.
    ​​​​​​​

    We wish you the very best on your future endeavors and appreciate your co-operation throughout.


    Kind regards,

    Platinum Reels Team

    Reply Helpful (5)
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ADALIGO Level 22 Morocco

2.4 Poor

Very disappointed with this casino, the theme of website is classic to me, and i found difficult to search for games that I like also they are not existing or entertainment, i feel that they do anything possible to losing your money, there is no clarity on their terms conditions. Can't play here anymore.

Reply Helpful (4)
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bsrud Level 6 New Zealand

4.0 Very Good

Platinum reels casino a member of the Fortune group of casinos,who have a trusted brand.There selection of providers is not as vast as others but there selection is not to bad.Good support,nice promotions and helpful staff earn it a nice 7 out of 10,no hesitation in recommending them to fellow kiwi punters

Reply Helpful (3)
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odaat120116 Level 3 United States

2.6 Average

Platinum Reels has take way too long to look into a handful of transactions that I questioned.  I do not trust their customer service team and would not deposit any money here. I have followed up wit countless emails, and while I get a very kind and prompt reply, it is nothing other than kicking the can down the road in the hopes I'll soon forget or give up.  Watch out.

Reply Helpful (3)
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Aper9995 Level 11 Armenia

4.4 Very Good

Ochen klasni   casino i bonus rabotayet   wager x 30.  Ochen daje xorosho mojno poprobvat otigrat  wageri snyat dengi

Reply Helpful (3)
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Blondczech23 Level 11 ?eská republika

5.0 Excellent

Za mě super tyto tipy kasina mám celkem rád hodilo by se mít seznam

Reply Helpful (3)
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baboonlagoon Level 5 Australia

this casino is an honrable casino the bonus codes work and they did accept 2 before depositing so in total i received 80 free spins on 2 separate games i should have been not so greedy cause i wanted to test out their tournaments but used up 2 codes and the 3rd didn't work lol oh well the spins were great and allowed me to have the thrill of the bonus and the free spins whoop was all in all a good experience and not a waist of time like 70% of the bonus codes you try to claim so im thinking to test it out to its full potential deposit is in order i did like this casino happy spinning 

Reply Helpful (3)
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Bonus Offers

Welcome Package
Bonus Min Dep Wagering Games Availability Code
50 FS
FREE
45xB
Miami Jackpots
exclusive image Exclusive Upon sign up
MIAMI-50
250%
$25
40x(D+B)
All
exclusive image Exclusive 1st Deposit
PLATINUM1
225%
$25
40x(D+B)
All
2nd Deposit
PLATINUM2
225%
$25
40x(D+B)
All
3rd Deposit
PLATINUM3
30 FS
$25
30xB
Plentiful Treasure
Once the 3rd deposit is completed
PLENTY30
Match Bonuses
Bonus Min Dep Wagering Games Availability Code
100%
$25
30x(D+B)
All
Wednesdays
PERFECT100
200%
$35
30x(D+B)
All
Mondays
MONEY200
50%
$25
35x(D+B)
All
Tuesdays
TUES50
30%
$25
35x(D+B)
All
Up to 4 times on Thursdays
PRTHURS
40%
$50
35x(D+B)
All
Up to 4 times on Thursdays
PRTHURS
50%
$100
35x(D+B)
All
Up to 4 times on Thursdays
PRTHURS
60%
$150
35x(D+B)
All
Up to 4 times on Thursdays
PRTHURS
75%
$25
30x(D+B)
All
Up to 2 times on Fridays
MATCHME
50 FS
$25
30xB
All
Up to 2 times on Fridays
SPINME50

Casino Details

Established
Dec 31, 2010
Software
RTG
Languages
English
Currencies
USD, EUR
Banking
Method Deposit Withdrawal
American Express Logo available not available American Express
Bitcoin Logo available available Bitcoin
MasterCard Logo available not available MasterCard
Visa Logo available available Visa
Wire Transfer Logo not available available Wire Transfer
Minimum deposit
$25
Minimum withdrawal
$100
Withdrawal limits
$5000 per week
Withdrawal pending time
Bitcoin Wallet - 24-48 hours
Wire Transfer - 5-10 business days
Credit cards - 4-5 business days
Casino Versions
Instant Play, Download, Mobile, Mobile Web
Operating System
Windows, Android, Linux, Mac, iOS, Windows Phone
Support
Live Chat
Yes
Email
[email protected]
Phone number
USA: +1 866-311-6263
Fax number
None

Additional info
Restricted Countries
Canada, Cayman Islands, Chile, China, Czech Republic, Japan, Philippines, South Africa, Spain, Switzerland, Turkey
Jurisdiction (license)
Curacao
Certified by
None
Affiliate Program
Number One Affiliates

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