Explosino Casino Review

My friend just got accused cheating and had her account closed...because we live in same suburb and today we are using my wifi hotspot device...

Robert

Customer Support Manager

Robert

Department : English

09:14

Hi, welcome to Explosino
My name is Helen.

Helen

09:14

Hi I just signed up and input promo code 20explo...it says I can't use it

09:14

Could you specify your email or login name, please?

Helen

09:15

[email protected]

09:16

I have activated from my email too

09:16

Please, stay in chat, I will check your request.

Helen

09:16

09:16

We have checked your request, and our system has detected you have duplicate accounts. According to our Terms and Conditions, your second account will be permanently closed. However, you may continue using your first created account with us.

Helen

09:18

Have I?...I don't remember doing that..when did I and did I even use the signup bonus?...please tell me...

09:19

The account is created and belongs to one person, home address, e-mail address, phone number, general computer, etc. It is possible to create only one account on the site. Any other accounts opened on the site will be treated as "Duplicate accounts".

Helen

09:20

What user name and password did I use as I seriously don't remember doing that..sorry

09:20

I am using my friends wifi and he just signed up this morning..is that the problem as I have no internet so thought be ok use his hotspot

09:21

This account is closed.

Helen

09:21

But I never signed up before

09:21

So what name do I have an account under so I can use that please

09:22

cryptogru*@gmail.com

Helen

09:22

That's my friends account and I am using the hotspot wifi we have different addresses and phone numbers..so I can't play cause I am using his device as internet hotspot

09:23

Please, notice the message above.
You have violated the rules of the site with which you agreed upon registration. This account has been closed permanently.

Helen

09:23

Where does it say u cant use the hotspot on another person's device

09:24

The account is created and belongs to one person, home address, e-mail address, phone number, general computer, etc. It is possible to create only one account on the site. Any other accounts opened on the site will be treated as "Duplicate accounts".

Helen

09:24

This account has been closed permanently.

Helen

09:24

Have a nice gay.

Helen

09:24

U keep repeating same thing..it is different device but through his hot spot.. different address and phone number and email and name..we just share same device for internet

09:25

A nice gay?...

09:25

Hi, welcome to Explosino!
My name is Monica.

Monica

09:25

It was a typo.

Monica

09:29

*Have a nice day.

Monica

09:29

As mentioned by another operator, your account has been closed for violating casino rules without the right to recovery.
Have a nice DAY.

Monica

09:31

Hello..firstly what did other person mean have a nice GAY...secondly I signed up only using my friends wifi hotspot and she says I can't play cause we using the same device for internet..but I have different address..different phone number..different email..and using my device but through his internet..and she says I'm cheating breaking rules and cancelled my account ..I kept asking why I can't use the same internet decide he is..and she just kept saying I'm a cheat breaking rules then cut me off after saying have a nice GAY..WHAT WAS THAT SUPPISED TO MEAN..IN NOT GAY..AND NOT CHEATING AND AM ONLY SHARING THE SAME DEVICE FOR Internet... [email protected] is email I use...Sonia Knox is my name and my phone number is different..she claims my mates account is same..not even same email..name.. DOB..address or phone number..I am asking why u punish me for using his hotspot on his device as I have no internet credit at the moment..we both do gaming online often share one device for internet only..and it's hotspot..this would mean even if he had a modem I couldn't use it and would have go elsewhere to play..how is sharing a WIFI HOTSPOT cheating

09:32

Welcome to the Explosino Live Chat.

Robert

09:33

Not even using a computer so how is that possible..we both use our own phones but sharing a hotspot wifi while I have no internet..well we both belong to many affiliate and review sites so will copy and paste to them suggesting blacklisting..no other casino ever did this

09:35

It is a hotspot device we are sharing...and we live in same suburb but different streets..are u people serious..calling me a cheat

09:36

It was a misclick with gay and we value or our customers no matter their gender or orientation.
This account is violating site Terms and Conditions and closed permanently.

Robert

09:37

U are the only casino tp punish for sharing a wifi hotspot device..or for living in the same suburb but different streets

09:37

Have a nice day!

Robert

09:37

Copying all correspondence and pasting on all review sights we find u on...all affiliate sites and between us both that's over 40 from all over world..we both have been online gaming like this for 4 plus years..and u are the only casino to accuse cheating for having same suburb or sharing an internet wifi device.

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