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Captain Jack Casino Review

3.5 Very Good (2962) United States United States accepted
exclusive image $25 No Deposit Bonus exclusive image 200% First Deposit Bonus
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Player Reviews + Write a review
3.5
Average
2962 votes
Fairness 3.3
Bonuses 3.6
Games 3.6
  • Casino Fairness
    Average
    3.3
  • Withdrawal Credibility
    Average
    3.3
  • Promotions and Bonuses
    Very Good
    3.6
  • Games Variety and Graphics
    Very Good
    3.6
  • Support Professionality
    Very Good
    3.6
All Reviews 193 Reviews
Most Helpful
Most Helpful Newest
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handicat Level 5 United States

1.0 Terrible

IT TELLS NME THE EXC CODE IS EXPIRED THEN KICKS ME OUT OF THE CASINO I DO IT ALL AGAIN AND SAME THING HAPPENS. IDK ABOUT U BIG FREE CHIP LIST BUT THE CAPTIAN IS MAKIN U LOOK BAD...EXC MY ASS THIS CASINO IS BS ALL THE WEAY

Reply Helpful (14)
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MIKE BARTLETT Level 0 United States

USED A FREE BONUS CODE AND I GOT LUCKY AND HIT A JACKPOT FOR 6000 DOLLARS BUT WHEN I STARTED PLAYING FOR 100 DOLLARS A PULL TO MEET THE PLAY THROUGH REQUIREMENTS AND KEPT WINNING EVEN MORE IT TOOK MY ACCT. BALANCE BACK TO 0 DOLLARS. WENT TO LIVE CHAT AND BECAUSE THE FREE BONUS CODE IS ONLY FOR FUN IM NOT ALLOWED TO KEEP THE MONEY I WON. DO NOT THINK YOU WILL WIN ANY MONEY ON ANY OF THESE CASINOS UNLESS YOU DEPOSIT MONEYS BECAUSE YOU WONT

Reply Helpful (6)
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    Phunkyqueen Level 6 United States

    SERIOUSLY? That's stupid, what a terrible joke! These casinos use these kind of tactics to lure you in, that's it. You can play a bonus code & seem to be winning like crazy but the moment you deposit, your luck goes right down the toilet. I find that to be very shady to say the least! It's like the old bait & switch! NOT very ethical!

    Reply Helpful (7)
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    theCooler Level 15 United States

    IF you had read the terms and conditions of any no deposit bonus in almost any site you would clearly know that you can not bet above $10 a spin or you violate the agreement.  It is not the fault of the casino that you disregarded the rules.  Your fault, not theirs.

    Reply Helpful (8)
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bb44box Level 8 United States

3.4 Average

Great casino. Still on bonus. Haven't extended to deposit or withdraw yet. But casino really seem fair playing so far. Will update when passes the stage of withdraw.

Reply Helpful (5)
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    rodnun Level 21 Portugal

    Well bb44box, already pass more than an year since this review of yours, so, guess i can think that the update will never going 2 happen! Maybe u change your opinion, no?

    Reply Helpful (2)
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kookz6666 Level 5 Australia

5.0 Excellent

casino was fair, had a issue and support got straight back to me

Reply Helpful (4)
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Noelanifae Level 4 United States

5.0 Excellent

Great casino but it doesn’t seem like the bonus lets you win much

Reply Helpful (4)
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Bowmay11 Level 6 United States

4.2 Very Good

I have been with Captain Jack casino for about 2 years. They've always been a fair casino and very friendly! Promotion worked.

Reply Helpful (3)
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Bluespirit24 Level 27 Spain

4.4 Very Good

Very surprising incident with Captain Jack a moments ago, as always receiving weekly bonuses or offers I redeemed for any chances and latest was a matching bonus. So today clicked on the visit button and immediately "

We're sorry, we do not accept players from your region.

We are redirecting to a site that accepts players from your region “

The majority of the RTGs casinos accept Spanish players and Captain Jack until now. I don't think i had any money in the account. 

If all this is correct the Spanish flag should be in grey and not colorful in TBFCL. 

By Captain Jack and thanks for all the good fun. 

Cheers 

Reply Helpful (3)
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    theCooler Level 15 United States

    There seems to be a few places that have this issue.  And even if they accept players from one's particular region, that doesn't mean one is eligible to receive certain bonus offers.

    Reply Helpful (3)
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Phunkyqueen Level 6 United States

2.2 Poor

This casino is pretty strict. One bonus without making a deposit and that's it. You must make a deposit in between each no deposit bonus and before redeeming any free spins (after your no deposit bonus). There's nothing special about this casino. The no deposit bonus I'd redeemed didn't win anything worth mentioning and that was it. Nothing here that made me want to deposit and keep playing. It's a casino, that's about it.

Reply Helpful (3)
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jking12345 Level 3 United States

3.4 Average

this was a good casino to play at a few years ago.  When I first learned to play slots on line I play here I made a deposit of $250 and I cashout at $2500.  no trouble getting money takes about 2-3 months.  well I don't play for a while and in 2017 in july I make a cashout of 100 dollars which it takes 4 months to get approved and I don't get my money until april 2018.  well I don't play here no more which I wish they would be faster with payments

Reply Helpful (3)
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    TACAAA Level 14 New Zealand

    It was easy to sign up with Captain Jack Casino. I got my 60. free chip no deposit onsign up. I got to play one of my favourite slot games. 

    Reply
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Sharky Level 0 Australia

Use suck the same thing happen to me that is bullshit false advertising I have organised a meeting with today tonight I feel I have been ripped off I have all records taking photos and the money is still showing that I have 500 withdrawable and got spoke to very rudely buy customer support disgusting custermer service I recommend jackpot city and royal vegas any day they are loyal

Reply Helpful (3)
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Bonus Offers

Welcome Package
Bonus Min Dep Wagering Games Availability Code
$25
FREE
30xB
Slots,Keno,Scratch Cards,Video Poker & Blackjack
exclusive image Exclusive Upon sign up
WELCOME25
200%
$50
30x(D+B)
Slots,Keno,Scratch Cards,Bingo,Blackjack & Video Poker
exclusive image Exclusive 1st Deposit
WELCOME200
100%
$30
30x(D+B)
Slots,Keno,Bingo,Scratch Cards,Blackjack & Video Poker
2nd Deposit
GS002
100%
$30
30x(D+B)
Slots,Keno,Bingo,Scratch Cards,Blackjack & Video Poker
3rd Deposit
GS003
100%
$30
30x(D+B)
Slots,Keno,Bingo,Scratch Cards,Blackjack & Video Poker
4th Deposit
GS004
50% of all Previous 4 Deposits
$30
30x(D+B)
Slots,Keno,Bingo,Scratch Cards,Blackjack & Video Poker
5th Deposit
Contact support
100%
$30
30x(D+B)
Slots,Keno,Bingo,Scratch Cards,Blackjack & Video Poker
6th Deposit
GS006
100%
$30
30x(D+B)
Slots,Keno,Bingo,Scratch Cards,Blackjack & Video Poker
7th Deposit
GS007
100%
$30
30x(D+B)
Slots,Keno,Bingo,Scratch Cards,Blackjack & Video Poker
8th Deposit
GS008
100% of all Previous 4 Deposits
$30
30x(D+B)
Slots,Keno,Bingo,Scratch Cards,Blackjack & Video Poker
10th Deposit
Contact support
Match Bonuses
Bonus Min Dep Wagering Games Availability Code
250%
$30
30x(D+B)
All
Unlimited
JACKS250
180%
$30
0
Slots,Keno,Scratch Cards & Bingo
Unlimited
JACKS180

Casino Details

Established
Jan 01, 2010
Software
RTG
Languages
English
Currencies
USD
Banking
Method Deposit Withdrawal
American Express Logo available not available American Express
Bitcoin Logo available available Bitcoin
Cheque Logo not available available Cheque
MasterCard Logo available not available MasterCard
Neteller Logo available available Neteller
Visa Logo available not available Visa
Wire Transfer Logo not available available Wire Transfer
Minimum deposit
$30
Minimum withdrawal
$100
Withdrawal limits
$2500 per week
Withdrawal pending time
Ewallets - 14-17 business days
Wire Transfer - 14-17 business days
Cheques - 28-42 business days
Casino Versions
Download, Flash, Instant Play, Mobile, Mobile Web
Operating System
Android, iOS, Linux, Mac, Windows, Windows Phone
Support
Live Chat
Yes
Email
[email protected]
[email protected]
Phone number
General: +1 888-288-2939
Fax number
General: +1 866-725-1102

Additional info
Restricted Countries
India, Philippines, Israel, Ukraine, Islamic Republic of Iran, Syrian Arab Republic, Czech Republic, Iraq, United Republic of Tanzania, Romania, Lebanon, Georgia, Afghanistan, Brazil, Palestinian Territory, Oman, Bulgaria, Republic of Moldova, Angola, Jersey, Bosnia and Herzegovina, Jordan, Kyrgyzstan, Libya, Armenia, Yemen, Belarus, Gibraltar, Guadeloupe, French Guiana, Dominican Republic, Kuwait, Indonesia, Nepal, Papua New Guinea, Pakistan, Costa Rica, Bangladesh, Cambodia, Fiji, Mongolia, Albania, Belize, Democratic People's Republic of Korea, Colombia, Venezuela, Ecuador, Isle of Man, Tajikistan, Bahrain, Nigeria, Zimbabwe, Liberia, Kenya, Ghana, Zambia, Cote D'Ivoire, Sudan, Uganda, Cameroon, Malawi, Gabon, Mali, Benin, Chad, Botswana, Cape Verde, Rwanda, Congo, Mozambique, Gambia, Lesotho, Morocco, Algeria, Guinea, Swaziland, Burkina Faso, Sierra Leone, Somalia, Niger, Central African Republic, Togo, Burundi, Equatorial Guinea, South Sudan, Senegal, Mauritania, Djibouti, Comoros, Jamaica, Guatemala, Grenada, Tuvalu, French Polynesia, Eritrea, El Salvador, Honduras, Sri Lanka, French Southern Territories, Brunei Darussalam, Turkmenistan, Cocos (Keeling) Islands, Nauru, Guinea-Bissau, Bhutan, Dominica, Sao Tome and Principe, Timor-Leste, Myanmar, Haiti, Nicaragua, Guyana, Lao People's Democratic Republic, Samoa, Cuba, Ethiopia
Jurisdiction (license)
Costa Rica
Certified by
GLI Certification, TST Certification
Affiliate Program
Ace Revenue

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