Noudatin kaikkia sääntöjä ja bonusvaatimuksia. Muutin 2,77 dollaria 25 dollarin lunastettavaksi kotiutukseksi. Sain kaksi viikkoa myöhemmin kyc-tilini hyväksynnän, mutta sitten he kieltäytyivät lähettämästä minulle rahoja. He käytännössä pyysivät minua käyttämään sivustoaan ilmaiseksi. Kunnes tein talletuksen ja pelasin kerran koko pelin ajan. He ovat niin surkeita, etteivät pelaa. On paljon parempia kasinoita!
BettyWinsCasino(Question owner)KopioituKasinon virallinen tili
Hi Shotgunsmiley,
I hope you are well and doing fine.
Thank you for taking the time to share your feedback and login information with us!
After reviewing your account, we found that you received winnings from the free promotion on October 27th. Once you completed the wagering requirements, the system left $25 on your balance, which represents the maximum cashout limit for this promotion.
Your account was successfully verified 48 hours later. However, before withdrawing your winnings, you were required to make a verification deposit. Please note that the verification deposit can also be withdrawn together with your winnings.
Unfortunately, you did not make the required verification deposit and instead continued playing with your winnings, which eventually resulted in their loss.
https://bettywins.com/terms-and-conditions
6.2. Withdrawing from Your User Account
h. If requesting a withdrawal from a non-deposit bonus, a verification deposit is required if no prior deposit was made.
We understand that you are unhappy about losing your winnings. However, you had the opportunity to withdraw them. The only step required was to make a verification deposit. Unfortunately, you chose not to do so and continued playing with your winnings, which resulted in their loss.
Thank you for your understanding and cooperation!
Kind Regards Daniel Levy Bettywins Management
Käyttäjän Shotgunsmiley aiemmat arvostelut
5lokak. 27Kopioitu
Näytä
Sain tänään sähköpostiini 40 ilmaiskierrosta tältä kasinolta. Voitin lunastettavissa olevan 25 dollaria. Yritän nyt nostaa sitä. Minun on käytävä läpi kyc-prosessi. Palaan asiaan ja kerron teille, onko tämä kasino laillinen vai ei. Pysykää kuulolla.
BettyWinsCasino(Question owner)KopioituKasinon virallinen tili
Hi Shotgunsmiley,
I hope you are well and doing fine.
Thank you for taking the time to share your feedback and login information with us!
After reviewing your account, we found that you received winnings from the free promotion on October 27th. Once you completed the wagering requirements, the system left $25 on your balance, which represents the maximum cashout limit for this promotion.
Your account was successfully verified 48 hours later. However, before withdrawing your winnings, you were required to make a verification deposit. Please note that the verification deposit can also be withdrawn together with your winnings.
Unfortunately, you did not make the required verification deposit and instead continued playing with your winnings, which eventually resulted in their loss.
https://bettywins.com/terms-and-conditions
6.2. Withdrawing from Your User Account
h. If requesting a withdrawal from a non-deposit bonus, a verification deposit is required if no prior deposit was made.
We understand that you are unhappy about losing your winnings. However, you had the opportunity to withdraw them. The only step required was to make a verification deposit. Unfortunately, you chose not to do so and continued playing with your winnings, which resulted in their loss.
Thank you for your understanding and cooperation!
Kind Regards Daniel Levy Bettywins Management
Mrcescott(Question owner)Taso 7Yhdysvallat
1SurkeaKopioitu
Yli 300 dollaria kadonnut!
Tänä aamuna yli 300 dollaria katosi, kun saldoni oli laskussa nollaan.
Sain välittömästi yhteyden tukeen (alla olevat kuvakaappaukset näyttävät keskustelun) ja minulle kerrottiin, että he tiesivät ongelmasta ja työskentelivät jo sen korjaamiseksi.
Tarkistin tiliäni jatkuvasti, mutta mitään ei tapahtunut. Tänään iltapäivällä chattailin tuen kanssa uudelleen ja sain saman vastauksen.
Tänä iltana he lukitsivat minut ulos tililtäni. Ei sähköpostia, ei puheluita, ei mitään...
Mitä ihmettä?
BettyWinsCasino(Question owner)KopioituKasinon virallinen tili
Hi Mrcescott,
Hope you are well and safe,
Thank you for taking the time to share your feedback and login information with us!
Our software provider experienced a technical issue during maintenance, which affected some player accounts. Unfortunately, your account was among those affected, and we temporarily deactivated it until the software provider resolved the issue. After reviewing our conversation, I confirmed that you had been informed about the technical issue and the reason for the temporary deactivation of your account.
After reviewing your account, we confirmed that you played with a deposit bonus on your $30 card deposit. The bonus terms and conditions were as follows:
Bonus: 215% (107% on CC) Low Wagering + 51 Free Spins on Desert Raider
Wagering requirement: 5x Deposit + Bonus
Minimum deposit: $20
Maximum cashout: 5x Deposit
Maximum bet per hand: $20
One bonus per player
Allowed games: Non-progressive slots only
Since the maximum cashout for this bonus is limited to 5x the deposit amount, our software provider has credited $150.00 in winnings back to your account. Your account has now been reactivated.
Please refrain from playing with these winnings and proceed with the withdrawal process after completing the required account verification.
Additionally, before you can withdraw your winnings, you must verify your account and card.
To complete the verification process, please log in to your account and upload the required documents.
You can find the full details in our Terms and Conditions, Section 9.5, which states that verification documents may be requested before your first withdrawal and occasionally thereafter to ensure account security.
9.5. Verification requirements
The specific documents required depend on whether account verification or credit/debit card verification is needed.
a. Account verification:
The front and back of your ID card, driver's license, or passport.
A selfie of yourself holding your ID card, driver's license, or passport.
b. Credit/debit card verification:
The front and back of any credit or debit cards used to make deposits at the casino.
A utility bill (for example, gas, electricity, water, or telephone) showing your name and the address registered with us. If you do not have a utility bill in your name, you may provide a bank statement instead.
A selfie of yourself holding your card.
Thank you for your understanding, and we sincerely apologize for the inconvenience caused by this technical issue!
Best Regards Daniel Levy Bettywins Management
VerasMan(Question owner)Taso 4Yhdysvallat
4Erittäin hyväKopioitu
Tavallinen Inclave-kasino
Samankaltainen rakenne kuin useimmilla Inclave (RTG) -kasinoilla. Ei mitään erikoista, ei mitään kamalaa. En ole yrittänyt kotiuttaa. Kokeile!
Misshill(Question owner)Taso 5Uusi-Seelanti
4Erittäin hyväKopioitu
Loistava kasino
Tämä kasino on loistava, vaikka sillä ei olekaan valtavaa kolikkopelivalikoimaa, sillä on paljon upeita bonuksia.
hatch(Question owner)Taso 4
3KeskinkertainenKopioitu
Nopeat talletukset ja maksut
Talletukset ja maksut ovat nopeita. Vahvistuskaan ei kestänyt liian kauan.
toinen Honey Trap -kasino
Noudatin kaikkia sääntöjä ja bonusvaatimuksia. Muutin 2,77 dollaria 25 dollarin lunastettavaksi kotiutukseksi. Sain kaksi viikkoa myöhemmin kyc-tilini hyväksynnän, mutta sitten he kieltäytyivät lähettämästä minulle rahoja. He käytännössä pyysivät minua käyttämään sivustoaan ilmaiseksi. Kunnes tein talletuksen ja pelasin kerran koko pelin ajan. He ovat niin surkeita, etteivät pelaa. On paljon parempia kasinoita!
Hi Shotgunsmiley,
I hope you are well and doing fine.
Thank you for taking the time to share your feedback and login information with us!
After reviewing your account, we found that you received winnings from the free promotion on October 27th. Once you completed the wagering requirements, the system left $25 on your balance, which represents the maximum cashout limit for this promotion.
Your account was successfully verified 48 hours later. However, before withdrawing your winnings, you were required to make a verification deposit. Please note that the verification deposit can also be withdrawn together with your winnings.
Unfortunately, you did not make the required verification deposit and instead continued playing with your winnings, which eventually resulted in their loss.
https://bettywins.com/terms-and-conditions
6.2. Withdrawing from Your User Account
h. If requesting a withdrawal from a non-deposit bonus, a verification deposit is required if no prior deposit was made.
We understand that you are unhappy about losing your winnings. However, you had the opportunity to withdraw them. The only step required was to make a verification deposit. Unfortunately, you chose not to do so and continued playing with your winnings, which resulted in their loss.
Thank you for your understanding and cooperation!
Kind Regards
Daniel Levy
Bettywins Management
Sain tänään sähköpostiini 40 ilmaiskierrosta tältä kasinolta. Voitin lunastettavissa olevan 25 dollaria. Yritän nyt nostaa sitä. Minun on käytävä läpi kyc-prosessi. Palaan asiaan ja kerron teille, onko tämä kasino laillinen vai ei. Pysykää kuulolla.
Hi Shotgunsmiley,
I hope you are well and doing fine.
Thank you for taking the time to share your feedback and login information with us!
After reviewing your account, we found that you received winnings from the free promotion on October 27th. Once you completed the wagering requirements, the system left $25 on your balance, which represents the maximum cashout limit for this promotion.
Your account was successfully verified 48 hours later. However, before withdrawing your winnings, you were required to make a verification deposit. Please note that the verification deposit can also be withdrawn together with your winnings.
Unfortunately, you did not make the required verification deposit and instead continued playing with your winnings, which eventually resulted in their loss.
https://bettywins.com/terms-and-conditions
6.2. Withdrawing from Your User Account
h. If requesting a withdrawal from a non-deposit bonus, a verification deposit is required if no prior deposit was made.
We understand that you are unhappy about losing your winnings. However, you had the opportunity to withdraw them. The only step required was to make a verification deposit. Unfortunately, you chose not to do so and continued playing with your winnings, which resulted in their loss.
Thank you for your understanding and cooperation!
Kind Regards
Daniel Levy
Bettywins Management
Yli 300 dollaria kadonnut!
Tänä aamuna yli 300 dollaria katosi, kun saldoni oli laskussa nollaan.
Sain välittömästi yhteyden tukeen (alla olevat kuvakaappaukset näyttävät keskustelun) ja minulle kerrottiin, että he tiesivät ongelmasta ja työskentelivät jo sen korjaamiseksi.
Tarkistin tiliäni jatkuvasti, mutta mitään ei tapahtunut. Tänään iltapäivällä chattailin tuen kanssa uudelleen ja sain saman vastauksen.
Tänä iltana he lukitsivat minut ulos tililtäni. Ei sähköpostia, ei puheluita, ei mitään...
Mitä ihmettä?
Hi Mrcescott,
Hope you are well and safe,
Thank you for taking the time to share your feedback and login information with us!
Our software provider experienced a technical issue during maintenance, which affected some player accounts. Unfortunately, your account was among those affected, and we temporarily deactivated it until the software provider resolved the issue. After reviewing our conversation, I confirmed that you had been informed about the technical issue and the reason for the temporary deactivation of your account.
After reviewing your account, we confirmed that you played with a deposit bonus on your $30 card deposit.
The bonus terms and conditions were as follows:
Bonus: 215% (107% on CC) Low Wagering + 51 Free Spins on Desert Raider
Wagering requirement: 5x Deposit + Bonus
Minimum deposit: $20
Maximum cashout: 5x Deposit
Maximum bet per hand: $20
One bonus per player
Allowed games: Non-progressive slots only
Since the maximum cashout for this bonus is limited to 5x the deposit amount, our software provider has credited $150.00 in winnings back to your account. Your account has now been reactivated.
Please refrain from playing with these winnings and proceed with the withdrawal process after completing the required account verification.
Additionally, before you can withdraw your winnings, you must verify your account and card.
To complete the verification process, please log in to your account and upload the required documents.
You can find the full details in our Terms and Conditions, Section 9.5, which states that verification documents may be requested before your first withdrawal and occasionally thereafter to ensure account security.
9.5. Verification requirements
The specific documents required depend on whether account verification or credit/debit card verification is needed.
a. Account verification:
The front and back of your ID card, driver's license, or passport.
A selfie of yourself holding your ID card, driver's license, or passport.
b. Credit/debit card verification:
The front and back of any credit or debit cards used to make deposits at the casino.
A utility bill (for example, gas, electricity, water, or telephone) showing your name and the address registered with us. If you do not have a utility bill in your name, you may provide a bank statement instead.
A selfie of yourself holding your card.
Thank you for your understanding, and we sincerely apologize for the inconvenience caused by this technical issue!
Best Regards
Daniel Levy
Bettywins Management
Tavallinen Inclave-kasino
Samankaltainen rakenne kuin useimmilla Inclave (RTG) -kasinoilla. Ei mitään erikoista, ei mitään kamalaa. En ole yrittänyt kotiuttaa. Kokeile!
Loistava kasino
Tämä kasino on loistava, vaikka sillä ei olekaan valtavaa kolikkopelivalikoimaa, sillä on paljon upeita bonuksia.
Nopeat talletukset ja maksut
Talletukset ja maksut ovat nopeita. Vahvistuskaan ei kestänyt liian kauan.